We are pleased to present PULSE^TM 18 with several new applications like PULSE Access, PULSE Array Acoustics Wide Band Holography and PULSE Array Acoustics Moving Source Beamforming, as well as improvements to other application software. The main hardware additions include a 200kHz LAN-XI module and a Wireless Frame for LAN-XI.

This Readme file includes information on Installation, describes all New Applications and New Features, and provides Hints and Tips, Troubleshooting guides, and a list of Resolved Problems.

Recommended PC

• Gen Intel^® Core™ i7 3 GHz processor, or better
• 8 GB RAM; for 64-bit Windows 7, 8 GB RAM
• 250 GB Solid State Drive (SSD) with 20 GB of free space, or better
• DVD-RW drive
• 1 Gbit Ethernet connection
• Microsoft^® Windows^® Operating System
  • Windows^® XP Professional (SP3)
  • Windows^® 7 (SP1) (x32 and x64)
  • Windows^® 8 Pro (x64)
• Microsoft^® Office
  • Microsoft^® Office 2007 (SP2)
  • Microsoft^® Office 2010 (SP2) (x32)
  • Microsoft^® Office 2013 (x32)
• Adobe^® Reader^® 11 (U.S. version is included on DVD)
• Microsoft^® SQL Server^® 2008 Express Edition R2 (SP1) (included with PULSE)

We strongly recommend that you update your PULSE installation to the latest major release to ensure that the latest security updates from Microsoft^® are supported by your installation.

Warnings:

Windows Vista^® and Windows^® XP (x64) are not supported.

Microsoft^® SQL Server^® 2000 is not supported in a workstation environment. It is still possible to use SQL Server 2000 in a network environment.

PULSE Telephone Testing applications using Telephone Testing Software BZ-5137 only work under Windows^® XP.

PULSE Wind Turbine Sound Power Determination according to IEC61400-11 Type 7914 does not work under Windows^® XP.

Product Support Changes

Please note:

• PULSE 18 will be the last release to support mixed-mode operation (LAN-XI and IDA^e)
• PULSE 18 will be the last release to support Windows^® XP

LAN-XI: Backwards Compatibility Broken

With PULSE 18, LAN-XI hardware is updated from PTP (Precision Time Protocol, also known as IEEE1588) v1 to v2. This allows us to utilize new, modern PTP-switches - including one supplied by Brüel & Kjær - but it also means that backwards compatibility is broken. Normally, the newest LAN-XI firmware can run with older versions of PULSE Labshop and Data Recorder Type 7708 Data Recorder, but with PULSE 18, the firmware requires PULSE 18 software.

We are sorry for the inconvenience. The backwards compatibility of LAN-XI is reliant on the standard's capability to support this functionality. It is not possible for us to create a fix.

Installing PULSE

If you are installing from a DVD:

1. Insert the DVD. If the PC does not have a DVD drive, you can:
   • Copy the DVD to a network location and open the network folder on the destination computer.
   • Copy the DVD to an external hard drive or memory stick, and connect it to the destination computer.
2. If the setup screen does not automatically start, run "Setup.exe" from the DVD's top level.
3. Click the PULSE button to start installation.
4. Follow the on-screen instructions.

If you have downloaded PULSE:

1. Extract the zip file.
2. Run "Setup.exe" from the folder to which the data was extracted.
3. Click the PULSE button to start installation.
4. Follow the on-screen instructions.

The software ships with an essential LAN-XI firmware update. Please use the Front-end Setup to ensure firmware update of your LAN-XI modules (after installation, click Start >All Programs > PULSE > Front-end Setup).

The dongle should be disconnected during PULSE installation. After installing PULSE, insert the dongle. The dongle will blink for up to 30 seconds while it is updated. Once updated the dongle should light continuously. See the troubleshooting section if the dongle doesn't update correctly or stop blinking.

Architectural Acoustics Suite

From PULSE 18, the Architectural Acoustics Suite has a new, separate database called "Architectural Acoustics Initial Database". This database contains all the demo data and report templates that greatly enhance post-processing tasks in the Architectural Acoustics Suite.

The change in database structure means that you have to install the new database. When you start the application after software installation, a prompt will show you what you need to do to install the new database. You can keep the prompt open as you perform the steps shown, or make notes and click Close to exit the prompt. If you do not want to see the prompt again, select: Do not show this window again before closing.

You can also choose to skip database installation and start processing data (not recommended). If you use any other database, none of the building acoustic-specific features mentioned above will be included.

To install the new database:

1. In the Main menu, go to Database > Restore Database.
2. A warning asks if you want to save changes to the current project. Select Yes or No. A Yes response is only necessary if you have added data or setups to an already existing project.
3. In the Database Restore Utility fields:
   1. In the Backup file field, browse to
      • 32-bit Windows^®: %programfiles%/Bruel and Kjaer/PULSE Reflex/Databases
      • 64-bit Windows^®: %programfiles(x86)%/Bruel and Kjaer/PULSE Reflex/Databases
      and select Architectural Acoustics Initial Database.ReflexBackup. Click Open.
   2. Select Architectural Acoustics Initial Database.ReflexBackup and click Open.
   3. Select your current database in the Database name field (the default is PULSEReflexDb). Click OK.
   4. Either keep the default folder that comes up (usually C:\Users\Username\AppData\Local\Temp for Windows^® 7 users) or browse for another folder in the Temporary directory field.
4. Click Restore.

Installing Licenses

To retrieve your license:

1. If you are using a USB dongle, instead of your network interface card's ID, mount the dongle.
2. Start PULSE. The License Manager should open automatically. If not, click Tools, License Manager.
3. Click Browse and drag the old license file to the Archive folder.
4. Double-click the Host ID you wish to copy.
   • Network card Host IDs should have 12 hexadecimal digits. (for example: 01-23-45-67-89-AB)
   • Dongle Host IDs should have eight hexadecimal digits. (for example: 45-67-89-AB)
5. Go to http://license.bksv.com/.
6. Paste the Host ID into the "Login:" box, and submit.
7. Save all available licenses to a file.

If the PC that will be running PULSE is not connected to the Internet, retrieve its Host ID and use another computer that is connected to the Internet to download the license, then transfer the ".lic" files to the computer that will be running PULSE.

Your Host ID can also be found on your License Authorisation Card.

Changing Location of Databases and Filefarm During Installation

During installation of PULSE with custom settings, there is an option to change the location of the databases and the filefarms. When making changes to these settings, please keep the following in mind:

• When relocating PULSE File Farm to another folder, the newly specified folder must be named "BKFileFarms" in order to make it work

• Backup and remove existing databases before changing locations. Never use mixed locations for databases and filefarms. If databases are already present on the PC, make a backup of every database and then disconnect or delete the databases using PDMTools. Backups can be restored after the custom installation is completed and will be automatically updated with the new database and filefarm location upon restoring.

Installation Troubleshooting

Shortcut to Installation Log File

To view the latest PULSE installation log file, copy

%ALLUSERSPROFILE%\Application Data\Bruel and Kjaer\PULSE latest installation log.lnk

to the address line of Windows^® Explorer and press Enter. The link works for all versions of operating system and is updated during install, uninstall, repair, etc.

Antivirus software

If an unexpected dialog appears during installation, disconnect from the Internet and disable your antivirus software's real-time scanner. You should disconnect from the Internet before disabling part of your antivirus software to protect yourself from web-based attacks while the real-time scanning software is disabled. Your antivirus software's options can usually be displayed by clicking on its icon on the task bar.

Error "No socket connection to license server manager"

FLEXlm has been updated to support Windows Server 2008 R2 (x64). Customers using floating licenses should upgrade BKSV.exe, lmgrd.exe and lmtools.exe on their license server to avoid the error from the client software. The files can be found in "Program Files\Common Files\Bruel and Kjaer\FlexLM".

Installation Troubleshooting Page

There are a number of known issues with the installation of PULSE. These have been documented and their respective solutions made available on an Installation Troubleshooting page.

PULSE LabShop

New in Data Recorder Type 7701 (part of Type 7708)

PULSE LabShop now supports Multiple Recorders activated in the system with following specs:

• Recording in PTI file format

• Recording bandwidth with individual decimation

• Bandwidth individually selectable for each recorder

• Recording only the selected signal groups plus all auxiliary channels

PULSE LabShop continues to support of DAT/Rec Data Recorder format.

New: PULSE Access Type 7781-N6

PULSE Access provides an entry-level solution to PULSE. It comprises a series of basic analyzers that are the core of any measurement system. These basic analyzers contain all you need for simple sound and vibration tests, operating as stand-alone applications. They can also be expanded to fit larger, industry-specific solutions. By upgrading to PULSE FFT and CPB Analyzers Type 7700, 7770 or 7771, you can quickly gain access to the complete range of PULSE LabShop applications and LAN-XI hardware solutions. This expandability and the continuing development of new PULSE applications and hardware, ensure the safety of your investment now and in the future.

PULSE Access is built in the PULSE LabShop environment:

• Delivered with dedicated templates, one for each LAN-XI module

• Comes with specifications that meet the market requirements for basic analyzers

PULSE Reflex Core

New in Type 8700

• PDM Importer: Direct import to Reflex project browser from a PDM database

• Meta-data input/edit component: Dedicated GUI component for listing or modifying meta-data

• Four ID lines (meta-data): New meta-data aligned with ID lines of UNV, AFU and ATI file types

New in Types 8702-L and 8702

• HATS equalizer element: Apply sound field correction filters for Head & Torso Simulators

• AUX signal processing: Axis tagging and signal trigger using auxiliary data

• Four ID lines (meta-data): New meta-data aligned with ID lines of UNV, AFU and ATI file types

New in Type 8702 only (not Type 8702-L)

• Fully automated processing: Automated import and processing of time files

• Input area signal filter: Filter by data name or physical quantity

• Result matrix element: New process chain display element using Result Matrix methodology

• Function Data Processing: New sub-task enabling function data input to a process chain

Feature Removed from Types 8702-L and 8702

• The original Display element has been removed, replaced by the newer Individual Display element, which in general has superior functionality. Saved process chains containing the old display element still work in PULSE 18, but it is highly recommended to update process chains with the newer display element to take advantage of its greater capabilities

New in Type 8706

• CPB hold modes: Min./max. hold on individual, single, overall, or overall weighted bands

Changes to Handling of Saved Process Chains

Process chains are now stored in external files and no longer in the database. As a result all saved process chains are available for all new projects in any Reflex application using the Process Chain Editor.

The disk location is \ProgramData\Bruel and Kjaer\PULSE Reflex\ProcessChain\.

Loading old projects including saved chains still works but the chain name is marked as "ready for conversion". The description field of the old chain in the list will display "Please move this chain". If you right-click such a chain you will have the option to "Move chain to external storage". This option will prompt you with a save chain dialog, remove the chain from the current storage and finally create an external file instead. The Import/Export chain option has been adapted to work with external files only. Also, the process chain editor now remembers the name of the last saved chain and reuses this name when saving the chain.

PULSE NVH Simulator

Enhancements

• Contribution Analyser: Use one FRF for all operating conditions

• Road Creator: Supports GPS files from new Sonoscout

• Filtering: Profiled RPM-tracked Notch filter

• State Tuner: Option to switch performance models when switching states

• Visuals: A selection of up-to-date traffic car visual model

• Exterior Sound Simulator: Enhanced sound rendering, including ground reflection with user-defined properties

• Time History Displays: In calibrated units or %

New Features

• Jury Evaluation: Rating Evaluation now has an optional Detectability button which has many uses, including time-to-detect studies using Exterior Sound Simulator

• Visuals: Multi-lane road with five different surfaces specifically developed for road-noise investigations

• Mixer: Custom-triggered events (e.g., horn sounds, pitchable loops, sounds triggered by the driving conditions or visual scenario) can be added to a mixer and can be switched on/off in the same way as other sound objects

• Recording: If MVR-Triggered recording is enabled, recording is automatically started and stopped to match the mvr file which is currently replaying, e.g., every time you hit a car assembly button in a fixed driving Mixer Test or every time you use the MVR radio button in any free-driving test

SimSound Type 8601-U

SimSound is a new sound generation system for driving simulators. It is used to provide a realistic acoustic scenario to enhance the user’s perception of the virtual environment:

• It delivers exceptionally high quality audio signals from complete engine sounds to simple looped sounds

• It can be connected to any kind of driving simulator via network or CANbus using a simple plug-in interface

• It synthesizes the sounds for the driver’s vehicle, the surrounding traffic and the ambient soundscape in real-time

• It is a multi-channel system that can be easily configured to use setups consisting of 2 – 8 speakers plus sub-woofer

• It is delivered with a ready-to-go set of vehicle sounds for interior and traffic noise

PULSE Reflex Telephone Testing Type 8770

Type 8770 is a new application for audio performance testing of telephones. The following standards are supported: 3GPP2 CS.0056-0, ITU-T Rec. P.862 and ITU-T Rec. P.863.

Improvements to Array Acoustics Suite

There are new options in PULSE 18:

• PULSE Array Acoustics Road Vehicles Moving Source Beamforming BZ-5943

• PULSE Array Acoustics Rail Vehicles Moving Source Beamforming BZ-5939

• PULSE Array Acoustics Wind Turbines Moving Source Beamforming BZ-5941

• PULSE Array Acoustics Wideband Holography BZ-5644

The speed at which the calculations are performed has been increased and the maximum length of time of the recorded files has been increased by a factor of about 5.

Improvements to PULSE Reflex Nastran Interface Type 8718-A

Import of NEi Nastran file.

Improvements to PULSE Reflex Geometry Type 8719

Geometry Creation based on CAD models is now supported in the Geometry Editor task. The Geometry Creation task using our previous geometry tool has been removed. Supported CAD models include:

• Curves: Lines, Circles, Circular Arcs, Ellipses, Elliptical Arcs, Hyperbolic and Parabolic curves

• Surfaces: Circle, Circular Arc, Ellipse, Elliptical Arc, Hyperbolic and Parabolic surfaces

• Solids: Boxes, Cylinders, Hemispheres and Spheres

Extrusion of CAD based geometries. A curve (2D) can be extruded to a Surface (3D) by selecting the curve and dragging it in the height direction. In a similar way, a plane Surface (2D) can be extruded to a Solid (3D).

Element status. During Element creation, a symbol of the Element (Triangle or Quad) illustrates how far the creation process is by coloring selected nodes according to the color definition set in the group Highlight in the Geometry Properties.

Element and traceline colors. The color can now be set immediately after selection of Elements (Triangles or Quads) or Tracelines has been done. Can then be changed in the Elements and Tracelines tables in the Geometry Tree for individual or grouped items.

A number of new Geometry properties especially within the Rendering group.

Additional Select & Edit improvements to the Geometry Tree. This includes:

• Multiple selection and editing of table entries using SHIFT and CRTL keys or by dragging cells (Excel-like functionality)

• Select All Rows, Deselect All Rows and Invert Selection buttons

• Selection of visibility (on/off) of individual coordinate systems, elements and tracelines

• Ability to show coordinates in Global or Local coordinate systems

• Renumber Nodes functionality including:

• Multiple selection to define range of nodes to be sorted
• Sorting according to X, Y, Z coordinates
• Renumbering using Start, Increment and Maximum parameters

Improved link between 3D View and Geometry Tree. Selections made in the geometry 3D View are highlighted in the Geometry Tree tables and vice versa.

Improved usability when decimating FE models to test models. The previously selected Nodes are now given a specific color (default light green) and the currently selected Nodes for the Element or Traceline are given a specific color (default red). After deactivating Element or Tracelines creation, the used Nodes are now highlighted (default light green).

Improved generation of AVI and graphics files. AVI (Save as Video) and graphics files (Save as File) now include all views as displayed on screen whether they are Single, Dual or Quad Views. What you see on screen is what you get in your saved video or graphics file. Also Copy to Clipboard supports this.

Improvements to PULSE Reflex Modal Analysis Type 8720/21

Significant geometry improvements. See Type 8719.

A new ODS Analysis application for frequency-based Spectral ODS post-processing and modal results viewing. Requires only Type 8700 and 8719 licenses. Replaces the previous ability to open up Reflex Modal Analysis Type 8720 without a Type 8720 license for Spectral ODS and modal results viewing.

Improvements to PULSE Reflex Correlation Analysis Type 8722

Significant geometry improvements. See Type 8719.

Improvements to PULSE Sound Power Type 7799

ISO 37454 is now supported. The requirement for a calibration to be made before and after each measurement sequence is not part of the task process. However, calibrations can be made as frequently as required.

Improvements to PULSE Wind Turbine Sound Power Determination according to IEC 61400-11 Type 7914

Type 7914 now supports Edition 3 of IEC 61400-11, which was published in December 2012. However, not all countries are content with this version, so both edition 2.1 and edition 3.0 are included in the new version of Type 7914.

Improvements to PULSE Vehicle Pass-by Test System Type 7788

• General performance improvements
• Intermediate values will be stored in the database. (The database must contain these fields!)
• GADI support for the Vaisala weather station
• Constraints for SPL minus Ambient Noise and SPL Left minus SPL Right

PULSE LabShop - No data from CAN logger visible

Depending on access rights (no full administrator), CAN BOX installation fails to install in the right locations.

Workaround:

Windows^® 7, 32-bit:

1. Start command prompt with administrative permissions: Start menu > Command prompt (right-click) > Run as administrator.
2. Enter the following command: Reg.exe FLAGS "HKLM\Software\CANbox" SET DONT_VIRTUALIZE.
3. Reboot the computer.
4. Setup the CANbox IP address in the control panel.
5. Setup CAN Logger: Start menu > PULSE > Applications > CAN > Can logger.

Windows^® 7, 64-bit:

1. Start command prompt with administrative permissions: Start menu > Command prompt (right-click) > Run as administrator.
2. Enter the following command: Reg.exe FLAGS "HKLM\Software\Wow6432Node\CANbox" SET DONT_VIRTUALIZE.
3. Reboot the computer.
4. Setup the CANbox IP address in the control panel.
5. Setup CAN Logger: Start menu > PULSE > Applications > CAN > Can logger.

When installing a new PULSE version, new firmware might have been installed for the CAN BOX. This firmware has to be loaded into the CAN BOX. Open the CANbox configuration by double-clicking on the CANbox icon in the control panel. If new firmware is available, this will be shown as a tickmark on the General tab.

PULSE Data Manager - Crash in Word 2013

When reporting in Word 2013, manipulating PULSE Data Manager tables may cause Word to crash.

PULSE LabShop

In rare cases, PULSE fails to close properly and cannot be restarted. In such cases, go to the Processes tab of the Windows^® Task Manager, locate Pulse.exe, right-click and select End Process. Alternatively, restart the PC.

Objects in the PULSE user interface are not sized correctly

Windows^® allows you to increase the size of user interface elements (text and other items) to make it easier to read items on the screen. This is not supported by PULSE. For Windows^® 7 or 8, open the Display control panel and select Smaller - 100%. For Windows^® XP keep the default display settings for text size and display dpi.

Flash Videos

The DVD contains videos, in Adobe^® Flash^® format, to demonstrate PULSE features. To view these videos the PULSE installer will also install Adobe Flash Player.

The videos offer hints, tips, and step-by-step instructions on many topics. You can also access them on-line from www.bksv.com\UsingPULSE.

The PULSE installation also includes an interactive flash video summary of the LAN-XI product line. This video offers a menu-driven guide to the LAN-XI front-end product line, featuring frame, modules, homepage, accessories, etc. You find the LAN-XI System Information by clicking Getting Started in the DVD menu.

Transducer Database

The transducer database in PULSE 17 is not the same as in PULSE 16. This can lead to limitations in mixed version environments.

Version 16 works with a PULSE 17 database without problems.

Version 17 also works with a PULSE 16 database, but you should be aware that:

• Calibrated offset values are silently ignored

• If you are using Use Transducer Data in the Channel dialog the only way of specifying a working offset is in the Configuration > Transducer Database > Edit/Add Transducer Type dialog

PULSE LabShop Recorder misses first part of recording when started with signal trigger on 30+ channel systems

Symptom: When using a signal trigger to start a recording with the PULSE LabShop Recorder, some data is missing at the beginning of the recording. This has only been seen on systems with more than 30 channels, but could happen on lower channel systems too.

Solution: The channel used for the signal trigger should be the lowest possible channel according to the Harwdare Setup table or Configuration Organiser.

Zoom in Array Acoustics Post-processing

Manually zooming (Alt + Ctrl + Shift + Left Mouse + Move down) on result maps may cause data points, mesh lines and sound power areas to disappear from the maps.

Workaround: Zoom by right-clicking in the map, selecting Decoration and using the Zoom slider

Communication Error with Front-end: "Samples lost in input module"

In the event of communication error with the front-end, ensure that the netcard in the PC is set to "100 Mbps Full Duplex" instead of "Auto Negotiate" (Link Speed under Advanced Properties).

If this does not solve the problem, try rolling back the driver to an earlier version.

NOTAR: SD Card Formatting

Before making any recordings with a new SD card, it is strongly recommended that you format the SD card using the SD Formatter application provided by the SD Association.

Cards formatted in other devices, including Windows PCs, may not perform well enough to be used with NOTAR, and data loss may occur as a result. NOTAR will indicate this by aborting the recording and displaying Slow SD card and/or Error 402 under Status on the Recorder control page.

Spherical Beamforming calculations calculated with PULSE 15.1 and earlier are always displayed as spherical meshes, even if Unfold Spherical Meshes is selected.

To fix this problem, recalculate the Spherical Beamforming calculation.

Computer with Radeon graphics card freezes

Open the Catalyst Control Center by right clicking on your desktop. Then select crossfire and uncheck Enable CrossFire.

Settings are changed when old files are loaded into Reflex

Some settings may be lost when loading files created in PULSE Reflex 14.1

Changing the transducer in a project might lead to a wrong unit in your data

When changing the transducer on an input in the configuration organiser, the unit might change to V. To avoid this problem you can either change the transducer in the Hardware Table or change the transducer in the Configuration Organiser by removing the current transducer and adding the new transducer.

Noise Source Identification Type 7752: limited use of Edit/copy function

In Noise Source Identification Type 7752 the Edit/Copy function does not work. Use Print Screen instead. The Edit/Copy function works in Array Acoustics Post Processing.

HASP dongle flashing

The LED blinking might be caused by the firmware upgrade that is automatically performed by the driver when you plug the key in the first time.

If, after 20 to 30 seconds, the dongle doesn’t stop blinking, then there is a problem with the dongle's firmware update. To fix the problem:

• Make sure that the PC has an Internet Connection
• Plug the key into an another USB port

If that doesn’t help you can:

1. Unplug the Key
2. Go into Services (Open the Control Panel via the Start Menu, then open Administrative Tools>Services)
3. Restart the “Sentinel HASP Business Studio Server” and “Sentinel HASP License Manager” services
4. After restarting the services, plug the Dongle into the USB-Port and check ACC to see if the dongle has been recognized. To check ACC, open http://localhost:1947 and click HASP Keys. If your key has been recognized it should be in the list with a location marked as Local.

Analyzing recordings at maximum speed

On some systems and project configurations, an overrun (CPB) or failed overlap (FFT) might occur when analysing data recordings at maximum speed.

To check for these failures you can look in different places:

• In the Measurement Organiser, the analyser icon will turn grey
• In Classic Display, "Overrun" or "Overlap Failed" will be displayed in the readout pane
• In the Modern Display, if the "overrun" or "overlapFailed" attributes are added to the readout of Modern Display they will display "yes"

Migration of PULSE Databases when upgrading from 14.0 or older

On the SQL Installation Troubleshooting page of the Brüel & Kjær support site, you can find information and troubleshooting on the installation and migration of PULSE Databases.

Performance decrease while using a processor with Hyper Threading enabled

Some computers using Intel Hyper Threading (HT) technology might feature lower than expected performance. This may be caused by the overhead induced by the virtualization involved in HT and can be solved by disabling this feature; usually in the computer BIOS.

PULSE Reflex Meta-data

Warning: Meta-data that only differs in upper/lower case text in the name causes an error during save

General PULSE

"Object library invalid or contains references to object definitions that could not be found" message appears while using Microsoft Office

The problem is with VBA when automating Microsoft^® Office applications and can be introduced after upgrading to a newer Office version or through a Windows^® security update. Affected applications, such as PULSE Balancing Consultant and Sound Power, that use VBA to generate reports will fail to do so. To correct the problem, we suggest that you follow the instructions given here:

• MS08-070: Vulnerabilities in Visual Basic 6.0 Runtime Extended Files (ActiveX Controls) could allow remote code execution

If you are using Office Visual Basic for Applications, you may also need to delete the cached versions of the control type libraries. To do this, search your hard drive for ".exd," and delete all the .exd files. The .exd files will be re-created automatically using the new controls the next time that you use VBA.

OLE dispatch error while putting a graph into 64-bit Microsoft^® Office 2010

PULSE cannot make reports including Modern Displays (GCX) when using 64-bit Office 2010.

LAN-XI modules do not work with Type 3660-D frame

LAN-XI firmware should be updated to the version that is included with this release to be compatible with Type 3660-D frames.

Anti-virus program issues

Warnings appearing when using PULSE:

A computer security program, like F-Secure^®, Norton™ AntiVirus or Symantec™ Endpoint Protection, may report a malicious program attack while PULSE is running. The computer security program is interpreting PULSE's attempts to access system parameters as malicious activity. The computer security program should be configured to ignore these attempts. This is usually achieved by adding the specific PULSE application program to the security program's trusted programs list, or by clicking the "always allow" checkbox in the malicious activity report.

Unexpected program HALT:

Some security programs can interrupt the normal operation of PULSE, causing an unexpected HALT. The security program can, in some cases, even take charge of your computer's CPU process priority, interrupting the running of a PULSE measurement. We recommend to first try the above-mentioned solution or stopping the security program. If nothing else works, you may have to uninstall the security program completely.

Performance degradation:

Anti-virus programs with built-in firewall functionality that scan network packages may cause performance problems affecting network throughput and latency. If the network scan program is required, you may want to detach the PC from the network while running PULSE and use only standard Windows^® protection.

Problems starting PULSE Front-end Setup from Time Data Recorder Type 7708

It is possible to start the PULSE Front-end Setup from inside Time Data Recorder. However, you are limited to the type of hardware you can switch between. So when using IDA^e frames, you can only change to another IDA^e configuration, and when using LAN-XI modules, you can only change to another LAN-XI configuration.

Large numbers of windows cause PULSE to crash or disappear (Windows^® XP only)

PULSE may crash or disappear when a large number of windows are open, because the Desktop Heap is too small to contain them all. Expanding the Desktop Heap will solve the problem, but slow PULSE slightly. To expand, follow the steps below:

1. Open "Regedit.exe" from "Run..." in the Start menu.
2. Navigate to "Windows" under "HKEY_LOCALMACHINE\System\CurrentControlSet\Control\Session Manager\SubSystems."
3. Change "%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,3072,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16."
4. To "%SystemRoot%\system32\csrss.exe ObjectDirectory=\Windows SharedSection=1024,6144,512 Windows=On SubSystemType=Windows ServerDll=basesrv,1 ServerDll=winsrv:UserServerDllInitialization,3 ServerDll=winsrv:ConServerDllInitialization,2 ProfileControl=Off MaxRequestThreads=16."
5. Restart the computer.
6. Increasing the Application Heap beyond 6144 may cause Windows^® to become unstable.

Windows^® 8

PULSE Shortcut Menu

Over the years of PULSE, we have added many different applications, templates and tools to the shortcut menu. Unfortunately, the layout of the Windows^® 8 Metro GUI displays all shortcuts simultaneously, making it very difficult to find the correct shortcut. To help fight this problem we have taken the following actions:

• Clean-up of Shortcuts: we have in general taken a hard look at the existing shortcuts and moved some to a dedicated tools group and, in a few cases, removed the shortcut completely (so the tool needs to be run directly from the hard drive)
• All shortcuts have been prefixed with a logical three-letter mnemonic sorting them in Windows^® 8 and allowing the use of filtering in the shortcuts via the keyboard (key in the three letters and you only see these shortcuts)
• Individual applications can be pinned to/unpinned from the Start menu on the Windows^® 8 desktop for easy access. Your selection is remembered for future PULSE software upgrades/reinstallations.

For Windows^® 8, we have a shortcut to an Explorer with the old Start Menu, making it easy for customers to re-find their shortcuts as in Windows^® XP and Windows^® 7 if this is preferred.

Windows^® 7

Using USB License Dongle with Remote Desktop Connection

When using a USB License Dongle on a PC that is connected to via Remote Desktop Connection, the Dongle will not be recognised by PULSE. This only applies to Remote PCs running Windows^® 7. To resolve this problem you should use a license locked to your PC. To rehost your license, please contact your local support representative.

Hint: Using remote control software like Radmin (http://www.radmin.com/) can in many cases be a good solution to this problem.

Saved files disappear

Files saved in some folders, like the "Program Files" folder, may disappear. As a security precaution, Windows^® 7 does not allow files to be saved under some folders. Even when the save seems to be completed, the file does not exist. Save the document to another folder.

Vehicle Pass-by Software Type 7788-B and 7788-C

Windows^® XP and Windows^® 7 have different settings to provide the system from "Front-end connection lost"

Windows^® XP

Locate the following entry in the registry:

HKEY_LOCAL_MACHINES\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

Add a new key (D-word) with the name ‘TcpMaxDataRetransmissions’, and set it to the maximum Hexadecimal value (‘ffffffff’).

Windows^® 7

Locate the following entry in the registry:

HKEY_LOCAL_MACHINES\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters

Add a new key (D-word) with the name ‘TcpMaxDataRetransmissions’, and set it to the maximum Hexadecimal value (‘255’).

When using Cisco 1240 series APs powered by POE, make sure no other power supplies are connected! Otherwise this will result in a slow or not responding unit.

The wav file playback button is greyed out in Psychoacoustic Test Bench BZ-5301

While setting up or performing a paired comparison or semantic differential session in Psychoacoustic Test Bench BZ-5301, the buttons for playing the ".wav" files in the playlist may be greyed out.To fix, open the playlist file manually using Jury Test, found in Sound Quality Type 7698's Tools menu, and perform the playback from there.The name and location of the playlist file are found in the Perform Session dialog.